Our Story – Quality, Reliability and Transparency

A Family Owned Removals Company in Wollongong

We move families not just homes. Each move is tailored and handled with care to alleviate stress and allow you to focus on your exciting move. We pride ourselves on being responsive, flexible and approachable.

Wollongong's Large Furniture Removalist

A family owned and operated business in North Wollongong, we’ve been moving families across Australia and beyond since 1986. In addition, we have expertise in safe storage solutions to protect your household possessions wherever you are in Australia, with purpose built, secure and managed storage facilities that meet the highest government agency requirements.


Removalist Wollongong is an accredited supplier to many Federal and State Government Departments including Defence Forces, NSW Police, NSW Health and NSW Education.

20

Dedicated Experts

1500

Families Moved

35

Years of Experience
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FAQ's

Got some question?, Check out our FAQ's. If you think it's not there you can always contact us!

  • Is it cheaper on a week day or is it the same on weekends?

    The cheapest is Monday to Thursday, Fridays and Saturdays are more expensive and the reason for this is because Fridays are the busiest day by far and by charging just slightly more on this day it evens out our schedule better ensuring a good even workload for the removalists, the benefit for you the client is better skilled removalists with more stable jobs. They are full time and need full time hours to stay with the company.  Saturdays incur overtime penalties for employees, we have set up an arrangement so we certainly don’t charge the kind of penalties that other companies of our calibre charge. Most just run cashies with cheap labour on the week ends.

  • We have some really nice furniture, or highly polished furniture. Will it be safe with your company?

    As you probably are already aware we employ high quality removalist employees, words can't express enough the difference this makes to the quality manner in which your furniture is handled. You can rest assured that because of the number of trucks we run and the amount of Furniture Removals we conduct on a daily basis that we deal with these high quality finishes all the time. We also deliver all the kitchens for New South Wales’ most prestigious Kitchen manufacturers with the guys handling their “Two Pack” finishes everyday. It comes down to experience and the right equipment; both of which which we do provide.

  • What do we do about our settlement, we don't get the keys for the new house until 11AM - 1PM and we have to be out of our house by 12pm?

    This can occur when a client has bought and sold a house in which the transfers take place on the same day at the same time. 95% of the time this will happen on a Friday. They are a frustrating problem because if we arrive too early or if weoverestimate the loading time then we will be at the delivery address with no keys to access the property. This results in a customer being charged for their removalists to wait out the front of a house and not be working. On the flip side if we arrive too late or we have under judged the loading time, and are still loading at the pick-up address when the new owners arrive with their removalist (whom they’re paying) then we are costing them money while their removalists stand around doing nothing. Our solution for this will vary depending on job size. For Small half day jobs we suggest that you ring the agent that sold your house, ask the agent to ring the people that purchased their house and ask when they intend to move in, as they may not want to move in until late afternoon or  the Saturday due to work reasons, if this is the case then problem solved. If not we have to look at starting mid-morning which is where our new scheduling systems benefits you. We have to know what date you’re moving in order to know what we can offer. For large 3/4 to all day jobsit is not much of a problem unless the agent has told you that the keys will not be available until late afternoon, e.g. 1.30 onwards. The plan here is to start in the morning and by the time we get the furniture and household effects on and have a lunch break the keys should be available.

  • We have LCD or Plasma screen/TV that we are concerned about and we don't have the original box it came in. How does that get taken care of?

    Most people chuck out the original boxes they come in. You need not worry as these TV’s are in every house these days, they are as common as a fridge and the guys have all their packing techniques for these items down pat, they know how to deal with them because they do it every day.  What we can do is provide a free picture pack and sleeve this over the screen. This then gives the protection of strong cardboard over the sensitive screen and then we will wrap the whole thing with our thick felt padding. This is a very safe technique for moving these types of screens.

  • We have stairs at our address, does this cost extra?

    We don’t charge any extra surcharges for stairs but they do add some time to the move, so it does cost more in the extra time spent managing them. One way to really reduce this extra time is to minimise the amount of small fiddly gear that have to travel via the stairs. These items include bags, baskets, small picture frames, boxes and any other similar type of items.

  • Can we leave our fridge/freezer full during the move so our frozen food doesn't defrost?

    If it is a Top loader, yes it’s fine because we will just trolley it out the house. Over under fridge freezers are different, these are the ones that are freezer on the top and fridge on the bottom. The fridge must always be emptied, either into a box or a esky, the freezer can be left full but only if it has strong seals. Any glass or fragile gear has to be removed from within. The removalist will trolley the fridge/freezer with the doors hanging down so the door won’t fly open but if the seals are no good the door will still open and drop out the contents onto the floor, frozen patties will always roll a long way. The removalist on the day will need be the judge of this. Double door fridge freezers have to be emptied; they are just too heavy full.

Our Professional Team Is Here To Help You With Any Questions or Concerns

Our team of dedicated removalists are Wollongong's most trusted experts in providing great customer service when it comes to local or interstate moving, business or office relocation, piano & large furniture removals, packing & unpacking as well as providing affordable storage solutions. Removalist Wollongong have been moving Aussies since 2006 and continue to move hundreds of families and businesses with great expertise and professionalism.

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